Privacy Policy

The Atom Studio (“we”, “us”, or “our”) is a web design and development studio based in Colombo, Sri Lanka, operating the website studio.theatom.lk. This policy explains what personal information we collect when you engage our services or use our website, why we collect it, and the choices you have. We are committed to handling your information responsibly and transparently.

1. Information We Collect

We only collect information that helps us deliver our services and communicate with you. This includes:

• Contact details — your name, email address, phone number, and business or organisation name.
• Project information — the brief, requirements, content, feedback, and any materials you share with us so we can design and build your website.
• Billing information — the details necessary to invoice you and process payment. Card payments are handled entirely by our payment gateway, PayHere. We never see or store your full card number, CVV, or other sensitive card data.
• Website and technical data — basic analytics such as pages visited, browser type, and general location, collected to understand how our site is used.

2. How We Use Your Information

We use the information we collect to:

• Deliver, manage, and support the web design and development services you have requested;
• Communicate with you about your project, quotations, invoices, and enquiries;
• Process payments securely through PayHere;
• Improve our website, services, and overall client experience;
• Meet our legal, accounting, and regulatory obligations.

3. Payments

Card payments on our website are processed securely by PayHere, a third-party payment gateway. When you make a payment, your card details are entered directly into PayHere’s secure environment and are subject to PayHere’s own privacy and security practices. The Atom Studio does not collect, process, or store your card details on its own servers.

4. Cookies & Analytics

Our website uses cookies and similar technologies, along with privacy-conscious analytics, to keep the site working correctly and to understand aggregate usage patterns. These help us see which pages are popular and how we can improve. You can control or disable cookies through your browser settings; some parts of the site may not function as intended if cookies are disabled.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We share it only where necessary, and only with:

• Trusted service providers who help us operate — for example PayHere for payment processing, and hosting or analytics providers — bound to handle your data securely and only on our instructions;
• Authorities or advisers where we are legally required to disclose information, or where it is necessary to protect our rights.

6. Data Security

We apply reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. While no method of transmission or storage is completely secure, we take the safeguarding of your data seriously and limit access to those who need it to serve you.

7. Data Retention

We keep your information only for as long as needed to provide our services, maintain project records, and comply with legal and accounting requirements. When it is no longer needed, we securely delete or anonymise it.

8. Your Rights

You may request to access the personal information we hold about you, ask us to correct inaccurate details, or request that we delete your information where we are not required to retain it. To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out:

• Email: connect.theatom@gmail.com
• Phone: +94 78 780 0953
• Location: Colombo, Sri Lanka